National Bank of Arkansas

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Job Title

Teller

Job Description

BASIC FUNCTION: To provide courteous, accurate and efficient service to customers by assisting them with their requests and needs.

ESSENTIAL DUTIES:
• Accept and process various types of transactions including deposits, withdrawals, loan payments, etc. while reviewing them for accuracy and completion with all supporting documents along with following regulations requirements.
• Explain, promote, sell, and redeem products and services, such as traveler’s cheques, money orders, certificates of deposit, cashiers checks, and savings bonds.
• Assist customers seeking various banking services by being knowledgeable of the banks products and services as well as the banks and governments policies and regulations.
• Maintain authorized cash total in drawer by buying and selling currency to and from the vault. Must also be able to balance drawer daily and assist with balancing the vault and conducting routine audits.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:
• Excellent customer service and communication skills.
• Strong organizational and mathematical skills.
• The ability to work efficiently under pressure in a fast-paced environment.
• Ability to retain knowledge of bank policies, procedures, and products as well as Federal Regulations.
• Must be able to pay close attention to detail and perform repetitive tasks accurately and efficiently while working in conditions with frequent interruptions.

REASONABLE ACCOMODATIONS STATEMENT
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions.

DISCLOSURE
National Bank of Arkansas has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment and National Bank of Arkansas reserves the right to change this job description and/or assign tasks for the employee to perform, as deemed appropriate.

Basic Qualifications

• High School Diploma or equivalent required.
• Previous teller or cash handling experience preferred.
• Customer service experience preferred.


 
 
   
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